User-centred
Decisions grounded in real behaviours and needs.
Product Designer · Norwich, UK
UX/UI for web, SaaS and mobile products, from early flows to launch.

Proven work shipped for real businesses, not only concept projects.
UX and UI decisions grounded in how products are actually built.
Defined deliverables, timelines and handover from the start.
About
I’m Bismark Apenkwah, a Norwich-based Product Designer who connects user needs, business goals and front-end realities. My work combines thoughtful UX, polished interface design and practical delivery.
Decisions grounded in real behaviours and needs.
From discovery and flows to interface and handoff.
Experiences designed to support meaningful outcomes.
Responsive systems that translate cleanly into code.
Featured work
Real client delivery first, followed by in-depth product-design case studies.

Live client project · Responsive web
Designed and built a menu, ordering and catering website that replaced a phone-only journey with structured WhatsApp ordering, allergen guidance and event enquiries.
Shipped with a client-managed Sanity CMS

Product design · Mobile app
An AI-assisted roadside-help experience focused on fast requests, mechanic matching, resilient journeys and recovery from high-stress edge cases.
End-to-end UX, UI system and prototype

Product design · B2B SaaS
A role-based workflow that helps shift managers move from an unexpected absence to eligible staff matching, confirmed cover and team notification.
Research-led independent case study
My process
01
Understand users, goals and constraints.
02
Turn evidence into a focused problem.
03
Explore, prototype and refine.
04
Create scalable production UI.
05
Test, document and support launch.
Services
Defined deliverables reduce risk. Final scope, timing and price are confirmed after a short discovery call.
From £150
A low-risk first step for improving an existing website, feature or customer journey.
From £450
Turn one feature or early idea into a clear flow and polished interface ready for validation.
From £950
A responsive business website designed and built to generate clearer enquiries, bookings or orders.
Core capabilities
Insights
UX, product design and SaaS guidance for startups and small businesses.
UX for Business
Five common website UX problems that quietly reduce enquiries, plus practical ways small businesses can remove friction and improve conversion.
Product Design
A practical guide for businesses and startups choosing a Product Designer, from portfolio quality and UX thinking to communication and technical awareness.
SaaS Design
Ten principles behind effective SaaS experiences, including information architecture, role-based journeys, accessibility, system feedback and edge cases.
Client feedback
Available for selected projects
Share your goals, budget range and desired timeline. I normally reply within one working day.